What information do we collect? We collect personal data that you voluntarily provide to us through email and application forms, by filling out web-based surveys, and through other direct communication with you.
When placing an order, you need to provide your name, contact information, arrival and departure times, and any other information you wish to provide.
How do we use the collected personal data? We may use the collected personal data to:
- provide you with requested services and information,
- process your orders and prepare necessary documents,
- provide you with effective customer support,
- help prevent threats or fraudulent activities,
- send you informational messages if you have clearly consented to receive them,
- comply with legal requirements.
We may disclose your information to third parties to comply with legal requirements, cooperate with regulatory authorities, assist in preventing criminal activities, and protect our, your, and others’ legitimate rights.
How do we protect personal data? We employ various technical and organizational security measures to protect your personal data. Your personal data is accessible only to a limited number of authorized individuals.
How long do we retain personal data? We retain your personal data for as long as it is necessary for the purposes for which it was collected, as permitted or required by applicable laws and regulations.
This website may set the following cookies: Functional cookies. These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide the services you request. Google Analytics cookies. These cookies are used to gather statistics on website visits. We use this information to improve the functioning of the website and its advertising campaigns. Third-party service provider cookies. Cookies may be set by third-party services used on this website, such as the Facebook “Like” button, YouTube videos, etc. Some of these cookies may be used to track your activities on other websites, and we cannot control them because these cookies are not set by our website.
Your rights regarding your personal data If you are a data subject under the EU General Data Protection Regulation (GDPR) (for example, if you are an EU citizen and provide us with your personal data), you have the following rights regarding your personal data:
Right to access information. You have the right to receive information about why and how your personal data is processed. You have the right to receive a copy of your personal data that is in our possession in a widely used electronic format, free of charge. Right to rectification. You have the right to have inaccurate or incomplete personal data corrected or supplemented without undue delay. Right to be forgotten. You have the right to withdraw your consent to the processing of your personal data and to have your personal data erased without undue delay, once the data is no longer necessary for providing the requested services and complying with legal requirements. Right to restriction of processing. You have the right to obtain the restriction of processing of your personal data if you contest its accuracy, if the processing is unlawful, if you oppose its erasure, or if you need it to establish, exercise, or defend legal claims. Right to object. You have the right to object to the processing of your personal data at any time, unless there are compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
Other rights under the GDPR. For more information, please visit the website dedicated to data protection in the EU.